New 2-8-0 issue, Bachman please read

[ericw95]

Hey guys, i got a 2-8-0 a few days ago and needless to say i was excited after all the hype about it. After putting it on the track, it didn't perform too well and made a low screeching noise so i assumed it needed breaking in. however, after a lengthy break in period of about 6 hours, performance still hasn't improved and the loco is making a regular clicking noise every revolution of the wheels. If the Bach man reads this, my question is should i seek the hobby shop for help or just contact bachmann about any suggestions or servicing the loco.
Thank You,
Eric

[the Bach-man]

Dear Eric,
Try your shop first. They should be willing to test-runa new one for you. They can then return the loco.
Thanks!
the Bach-man