Great Customer Service

[jpipkin]

Just had a great experience with Bachmann Customer Service.  I contacting them regarding a small missing part from a recent purchase.  Within a week I didn't just receive the part, I received a new green box in the mail!   

Jim in Texas

[ScottyB]

Thanks for sharing. Too often we are quick to point out faults. I've always had good luck with Bachmann service, even on the phone. They have always helped me out!

Scott