Well, I called and left a message on Friday... I called and left a message this morning...
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Show posts MenuQuote from: Joe323 on October 22, 2010, 10:19:19 PMI mailed in the warranty card when I bought it.
I'm wondering did you send the receipt from Hobbytown with it. I would think that it would be covered under the warranty
Quote from: jbsmith on October 13, 2010, 10:00:25 PMSo I sent it in and got a message from Laura at X304 today. She says "the gears are covered with some sort of black oil" and they have to "replace the entire mechanism" for $15.
Anyways,,Bachmann does an excellent job honoring their warranty and standing behind their products.
Once you get yours fixed or a new one whichever the case may be, i think that you find the 2-6-2 is actually a decent little locomotive.
Quote from: Stephen D. Richards on October 12, 2010, 09:27:22 AM
If you paid "nearly $100" for it you may have paid too much for it.