I'm getting a gauge this week--so we'll see.  Thanks.

Well gang, now it's getting stuck on the Atlas tressel bridge.  So yeah I guess it's the wheels.  I don't have a clue, nor even a desire, to adjust the wheels.  New loco?

Well I solved this.  I guess the plastic guards were to thick, or out of alignment, and were pinching the wheels.  I just filed them thiner and it's all smooth.  Funny though, both locos are from the same Bachmann kit and use the same trucks.

I had ready tapered the guards so they are lower at the entry of the crossing, but perhaps I have to be more agressive and really file them down.  Also I have a Kadee coupler gauge which I think (?) also has a wheel gauge checker.  If it does I will check this.

Thank you for your reply.  Yes, it's not the pin.

I have the Bachmann Digital Commander set and am using the two locos with a layout I built using Atlas Code 83 track.  The GP40 goes over the crossing, but the FT-A hangs up.  The front wheels catch as it enters the crossing.  Both locos have, it appears, the exact same trucks.  The only difference is there's lots of clearance between the wheels and the coupler housing of the GP40 and almost none on the FT-A.

Can I simply not use the FT-A on code 83, or is there something else I can do?

Quote from: rogertra on September 08, 2008, 06:01:40 PM

Quote from: The Old Man on September 08, 2008, 03:47:24 PM

Quote from: Woody Elmore on September 07, 2008, 08:39:16 AM
Buy from another manufacturer and see if you can call their service department and talk to someone on the phone. Bachmann sells a lot of stuff. I'm sure that they are deluged with calls and emails.

They told you to send your locomotive back to them and they'll probably replace it. I think that is a great policy.

I don't know.  Why should he pay the postage, and probably spend the time on a trip to the post office, to get a brand new engine fixed?  I would just take it back to the dealer at this point.

What? 

For the cost of postage, plus $20.00 if you don't have the warranty card at had or it's over 12 months old and your time to go to the nearest postal outlet, you get a brand new loco!

And you think that's too much effort?

It's the best warranty deal going.

But it's brand new.  It's happened to him twice.  Why should he be punished?

Quote from: Woody Elmore on September 07, 2008, 08:39:16 AM
Buy from another manufacturer and see if you can call their service department and talk to someone on the phone. Bachmann sells a lot of stuff. I'm sure that they are deluged with calls and emails.

They told you to send your locomotive back to them and they'll probably replace it. I think that is a great policy.

I don't know.  Why should he pay the postage, and probably spend the time on a trip to the post office, to get a brand new engine fixed?  I would just take it back to the dealer at this point.

In other words what is that thing doing on your layout?  What do you say it's for?  Is it suppose to be a crossing and therefore should always have a road going up to it?  What color/s do you paint it?

Quote from: Yampa Bob on August 24, 2008, 07:29:42 PM
If Bachmann can afford to lose roughly 20% to 25% of its audience, then so be it and I'll move on. 

Where does this "statistic" come from?

When I go to the "Order Parts" it brings up the storebachmanntrains.com.  I can put orders in my basket and click the "submit order" button.  When I do I get a page that has the top third like this page (with various logos).  The bottom two thirds is a blank blue screen with a Bachmann curlicue.

Anybody else with this problem?

Thank you for the info.  I will not have a chance to try this until next weekend (not this weekend).  I will report back.

I am going to use Jim's method using the EZ Track railer/terminals--it should be easier.

When you say program and address could you give an example of what you mean--how it would be used?

DCC Sound-Equipped 4-6-0 Locomotive.  Can I control all of its functions?