Thank you all for your replies. It guided me in the right direction. When I removed the old trucks I noticed U-shaped leaf springs on each side of the trucks. When I put the new trucks in, I didn't pay close attention to their position. It became obvious to me upon further examination that these leaf springs are what transfers the power from the wheels to the motor. That led me to carefully position them so solid contact was being made and what do you know, the train worked just fine.
thanks again!
thanks again!