Your not the only one dissapointed with this set. I sent the whole train back.

http://www.bachmanntrains.com/home-usa/board/index.php/topic,1271.0.html

When you send loco's in for repair or replacement, how long does it usually take? Thanks.

I just sent it back to Bachmann with the reciept and warranty card. I hope they send it back better because my son really likes this set.

I'm dissapointed. I thought I would get help from someone that works at Bachman or has a fix for this. Maybe lubricants for the trucks?

Any help would be appreciated.

Did a search on this set. This review isn't positive and I currently don't have the kind of skill to mod it like he did just to get the cars to free roll like they are supposed to.

http://www.nscale.net/Reviews-index-req-showcontent-id-12.html

I bought the Acela DCC ready set for me and my son this past week and I have to say, right out of the box I'm dissapointed.

1. The passenger cars and lead and rear engines do not free roll at all.  I can hear the powered car struggle to push this train around the track.

2. The powered car only works if I orientate the car in one position only. If I flip the powered car around and it gets to the curve track it powers down.

3. I really have to give this train some power to get it to even move smoothly. To get this train to move at a slow speed I have to crank the dial to 40 while my dinky little Kato SD40 I only have to dial it up to 15. And this is AFTER I cleaned the track and all the wheels.

The only thing positive about this set is that it looks great but I didn't buy this set so it look pretty and collect dust sitting there on the track.

I'd like to know wether I got a bum set or not. For the money I paid for this set I thought I would get quality.