Thank you to everyone who responded. I figured out the issue and it was ME. I bought additional track labelled "EZ Track" but I should have purchased the "Reversing EZ Track" All is well.

Thanks Terry I did check multiple times.

My daughter gave me the n scale point-to point reversing track set. The locomotive will only reverse when it arrives at the power supply side of the track but will not reverse when it arrives at the opposite end. I am completely new to all of this and appreciate any help. Thank-you