Bachmann Warranty

[#94]

" Bach man" I recieved a On30 Shay for Christmas 2005. Have not even run an hour when it became a little jerky then for a split secound it appeared to jamb and a slight wift of smoke appeared. It still runs but jerky at slow / medium speeds. Apon closer inspection the crankshaft has much play in it. The rear bushing" part MT010" is loose " not staying in place".
I did not send in warranty card, I have never in 35 yrs ever had to return an item. If I send the Shay and a $25 ck will service be able to help?

[the Bach-man]

Dear #94,
Give the service department a call tomorrow and speak with the service manager. She'll take care of the problem.
Thanks!
the Bach-man