I've called Bachmann twice over the past 2-3 weeks or so and no return calls.
Before Christmas, my inlaws bought my son the "Thunder Valley" N scale train set for Christmas at my local hobby store.
I bought a bunch of track to make a unique layout along with a HO and O gauge layout on the same board.
Everything was fine and then all of a sudden the engine doesn't go anymore. The front light comes on but the motor does turn. Sometimes you can get a hum out of it. I tried to move the wheels with my fingers and it doesn't help.
Since my inlaws bought the set and I don't have a receipt is there any way I can get the engine fixed/replace under warranty?
Bachmann please help me!
Bill
Before Christmas, my inlaws bought my son the "Thunder Valley" N scale train set for Christmas at my local hobby store.
I bought a bunch of track to make a unique layout along with a HO and O gauge layout on the same board.
Everything was fine and then all of a sudden the engine doesn't go anymore. The front light comes on but the motor does turn. Sometimes you can get a hum out of it. I tried to move the wheels with my fingers and it doesn't help.
Since my inlaws bought the set and I don't have a receipt is there any way I can get the engine fixed/replace under warranty?
Bachmann please help me!
Bill