Mr Bachmann,
          Will the new Alco S2 CP rail #7020 come with a choice of sound .
                                                          Thanks
                                                             Dale

I found the solution, thanks to a fellow at Bachmann train Co. by the name of Joe. Make sure the drive shaft is disconnected, then grasp the truck and gently wiggle and pull and they just come off real slick like .
                                                     Dale

I have a HO 3-truck Climax and would like to remove the middle and rear trucks.I have not been successful on figuring out how to. Any info would be welcome
                                                                          Dale

Hi Everyone,
I am looking for the detail parts that came with the HO Shay a few years ago,which I believe was a small package of several Tool boxes and a hose. I,ve checked out the online parts and no luck.I was hopeing to add them to my new climax.
                                                    thanks for help
                                                                   Dale

Hey Ted,
The solution was to shop around and I found Myfavoritespot-replacement pads
$11.93 +$3.00 shipping to Canada.
                                            Dale

Mr Bachmann
I recieved a phone call this morning from Bachmann and the problem is solved.
                                                                  thanks

Mr Bachmann
     The price of the cleaning Pads was not the issue.The issue is the price of shipping $18.90 for a item #16949 that is 1in x 1in x 1/16 and weighs absolutely next to nothing and the shipping should be minimal. As suggested, Ive phoned Bachmann twice and Emailed shopatron , no answer yet. I hope you can help.
                                                                       Dale

Hi Doneldon
I did phone the parts dept this morning to make an order for 2 things. One thing was a HO  shay Bell & whistle assembly which they filled, but the cleaning Pads he explained are from a different source or something and I had to go where the Bachmann site sent me. It almost sound like a seperate store under Bachmann direction. I,m hoping the Bach-mann can help.

                                                   Dale

Mr Bachmann your help would be appreciated. I recently tried to order replacement pads for my tank cleaning car on line from your site. It then directs me to a site called shopatron where the cleaning pads #16949 are priced at $17.00 a pair.and estimated shipping at $3.99 US. Then when I go to checkout, the shipping jumps to $18.90 US. Thats $18.90 cents shipping for a very small article.I tried to phone them,but the phone number is restricted to USA only. This amount of mailing charges will not sit right with your loyal Canadian customers. Your help would be appreciated.
                                                          Dale

Hi Mr. Bach-man
   Is their any chance that the new Alco S4 might come out in CN or CP colors
                                                       thanks
                                                          Dale

Dag-I had same thing happen to me just over a month ago.After talking to Bachmann on the phone,I decided to send engine back.Recieved a phone call a couple weeks later saying it was unrepairable and was given the same offer of replacement you recieved,so choose 0 6 0 Saddle Tank Switcher which arrived in a broken condition,but one of the members in our model train club was able to repair it.Their was also a $25.00 repair Bill enclosed.I just recently Emailed Bachmann questioning the repair bill especially when having to fix the replacement 0 6 0 . I also asked them by phone at the time that if the engine was unrepairable, could we (train Club)have the old engine back for parts as other members have similar engines.TOO bad we were not offered a discount on the newlly announced 50 Ton 2 Truck Climax with sound.
                                                                                         

Hi
    If you go to the Soundtraxx site,they have a sound decoder (light logging)that quite a few fellows have installed.Just type in on your computer search (HO Bachmann sound installation) and you will get lots of info.

  I was wondering if their was a oil bunker that would  replace the removable coal load that comes with the HO Climax (not a shay -sorry)                                 Thanks                                           

My experience with Bachmann Customer has been excellent.I have e-mailed several times and always a reply within a day or two.Yesterday I phoned toll free and talked to a person, and within a few minutes my order for parts was completed and it will be in the mail shortly.The fellow whom I talked to was polite and helpful.How,s that for good service,and the price for parts and mail to B.C. was cheap.                                 Cheers

I just wanted to wish everyone Merry Christmas.

Can't wait for tomorrow because I am sure that Mrs. Santa has a package for me containing a 'GE45Tonner'

Cheers, Polekat