My Model Railroad buddy, Allen Pollock told me to contact you.  I have a Model 82302 Ten Wheeler that was running fine.  It has been unused for a while. Now it makes a sound like the motor is turning, but no movement.  It has a Soundtraxx Tsunami and the sounds work, the lights come on, just won't move.  It reminds me of the days when the rubber tubing drive would come off or just slip.
I have 4 of these engines, and the others run okay.
It's a great looking model, so I would like to get it fixed.

Thanks for your help,

Mike Van Hove

I'm curious about the differences between the regular Bachmann Steam Engines and the Bachmann "Spectrum" Steam Engines.

Thanks,
Mike

Thanks, that's about what I figured.
Mike van hove

My Shay has split all of the bevel gears on the driveshafts.  I replaced them with N.W.S.L. Steel gears and all went well.  The engine ran fine.  Now, some time later, the engine (Motor) runs, but the drive shafts make no attempt to turn.  I can hear the motor running, and it makes a clicking noise, as if the gears have come out of mesh.  I know I must send it to Bachmann for repairs, my question is, should I remove the gears and the Soundtraxx PNP decoder and speaker, before sending it in?  If the will repair this one, I don't want remove all that stuff, but if they are going to toss it, and send my a new one, I don't want to loose all that.  Gears cost about $25.00 and the decoder and speaker was around a $100.00 so I'm sure you can see my concern.
Thanks for any help.
Mike Van Hove