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Messages - NewNWModelTrain

#1
My son has loved trains forever and finally for his 13th birthday last week he got a Bachmann EZ-Track Pacific Flyer set (HO).  Both he and I (his father) are new to model trains.  When we set it up, we were not able to get the thing operational.  I have searched the internet and found a few helpful videos and done some troubleshooting, but we are stuck!  Here is what I have tried so far.

1.  With a multimeter, I have verified the AC/DC wall adapter is working and there is current (17 V output).

2.  With a 9V battery, I tested the train engine and it worked.  I also used a 9V battery with the engine on the tracks, and it took worked.

3.  When I plug the adapter into the control box, there is a red light that is illuminated.  I do not know how to test the output thought the control box, or what to look for when I unscrew the back of it.

4.  The red wires that connect between the track and control box seem to be fine on inspection.  Again, I have no way of knowing it is or is not carrying a current.

He bought the set new online.  We live more than 1 hour away from the nearest model train place.  Any tips/tricks or things to try to make the set work for my son would be greatly appreciated.  Thanks in advance!