If that is indeed the pricing its highway robbery!  Especially for a known problem part.

Any chance the new articulated gears could be used to replace the K's?

Andre`

Here's an interesting tidbit from an MLS post by Roger Cutter:

Just to clarify things for everyone. I did not request the engine first for this kind of work. It was given to me by Bachmann because I trouble shoot all their pilot models (last 6 or 7 years) and make sure they run as best I can get them to for the video and I provide my RR for the video.

Kinda makes you wonder why we still found all the problems with those locos doesn't it?

Andre'

you did notice that RCS has been conveniently left of the list...

So much for industry wide.

Andre'

similar situation with USA trains GP and 44 tonner gears.  While NWSL has replacements they are Godawful expensive!

Since these things are made in the PRC somewhere someone there is making these gears.  If we could only find out who...we could order a ton of them and fix and those stripped motor blocks and have the spares needed on hand.

Any takers for the task?...

Andre'

Once all your plug and play cards are installed....where do you plan to put batteries?

With the given board and plugs sizes you'll be unable to put batteries inside many locos.

Andre'

Agreed Steve...this is not a consumer friendly idea at all.  The socket Ames is pushing doesn't even begin to handle the current load our LS trains use. 

Andre'

delusional

Thank you Sir!

Its all I can ask as I know you don't make the rules.  We do appreciate it when you let the guys with the big heads know what we think.

Andre'

I find it very disappointing that there has been not one reply from the Bach Man on this thread.

If it weren't for a very helpful forum member I'd still be stuck.  Bachmann needs to SERIOUSLY rethink its policy on selling parts!

Why should we have to scrounge parts from each other?  Isn't customer support also providing parts at a reasonable price?

Andre'

Mr. Bachmann,

  Is there any chance of improving the parts issue?  I need a replacement motor for an Annie.  I called the Service Dept. and was told I needed to send it in for repair.  I do most of my own repairs and had already torn the loco apart and removed the motor. 

I told them all I needed was the motor and I could install it myself.  I explained the motor was damaged by my own stupidity and was not a warranty issue. 

I figure a motor should be cheaper and less costly to ship than the motor, their labor and return shipping.  I was told they didn't sell motors.  I pushed a bit and he said he would check into it and get back to me. 

True to his word he did and left me a message on the machine.  They want $25 for the motor! 

This seems more than a bit outrageous since the price quoted to repair the loco and return ship it was the same.  I get the feeling they don't want to sell the motor and are trying to force me to send the whole works to them.

Its not the best idea in customer service.

Andre'

THANK you, Thank YOU!, THANK YOU!!!!!

Andre'