Hi everyone, it's been about a week when my replacement engine was "supposed" to be packaged and shipped, but on the estimated delivery date, it hasn't arrived, and I checked the USPS website and it said that it was still in pre-shipment. The label was created, and it was picked up, but hasn't arrived or the status hasn't been updated. Any explanations?

Thanks!

Ok, so no receipt required?

I own the UP 806 4-8-4 from the Overland Limited set, and after an almost seven year service run (purchased during Christmas 2007)), it has unfortunately fallen apart.



I'm attempting to send it in for repair, but the service department asks for a receipt of the set, but unfortunately, because it's just about seven years old, I don't have it anymore. Would I still be eligible for repairs without a receipt or warranty card?

Thanks!