The reset process worked.  Thank you

Yes they say DCC on board on the bottom.  If they were not DCC they would work with the DCC controler on position 10. That is why I am frustrated. I had not used my trains in years but my grandson is interested and that is what got me started again so I have some knowledge. I know the difference between DCC ready and with. Since the EZ command only operates DCC engines I am at a lose on what to do.

They were purchased new, in fact I just found out i am getting a steam with sound DCC for x-mas so I just tried it and the same problem it works DC but nothing on DCC.

Yes they are both bachmann, one a GP 40 the other a GP 38. Like said they both work on DC the one works on DCC the other does not even when i tried on 10 on my controller so I assume it is a program problem.

I recently purchased two DCC engines, they both work on DC however one works with my bachman DCC controller and the other is not. Any sugguestions??