You have a good point. The Sound Value Decoder Quick Guide manual has been uploaded to our DCC page:
http://www.bachmanntrains.com/home-usa/dcc.php

Howard,
The instructions are printed on the back of the package.

InsideTrack

Good news! The D&S "Fire Suppression" Tank Care, Item No. 93471 in our standard line, should be arriving in our warehouse next week.  Enjoy!

Dear Thomas & Friends customers:
These are all the new Thomas products we will be offering in 2014. There will be no other announcements until the 2015 Toy Fair. Enjoy!

Bachmann Trains

HO Scale

Red Coach (Item No. 76038)

Red Brake Coach (Item No. 76039)

Thomas & Friends™ Resin Buildings: Maithwaite Station (Item No. 35901), Black Lock Folly (Item No. 35902), Signal Box (Item No. 35903), and Brendam Warehouse (Item No. 35904)

Announced in 2013, arriving sometime in 2014

Iron 'Arry (Item No. 58812)

Iron Bert (Item No. 58813)

Troublesome Truck #4 (Item No. 77020)

Jeremy (Item No. 42440)


Large Scale

Open Wagon - Red (Item No. 98013)

Cream Tanker (Item No. 98014)

Announced in 2013, arriving sometime in 2014

Raspberry Tank Car (Item No. 98011)

Open Wagon - Blue (Item No. 98012)

Large Scale Toby the Tram Engine is in stock. Actual image is now on website. 

http://shop.bachmanntrains.com/index.php?main_page=product_info&cPath=255_426_429&products_id=4946

Menard also has an HO set, the 155-piece Mountain Master, featuring a Menards® Limited Edition plug-door box car.

Our latest information is a 2014 delivery date.

Bachmann Trains

The web store shows items as "sold out" when they haven't arrived in stock yet. It is part of the software that we can't change. Sorry if it is confusing.
The N scale EMD F7-A and B units will be arriving at the warehouse in mid to late November. It will take a couple of weeks for them to be distributed to the dealers and then available on the web store. Right now, it looks like the Turntable will be here in December.
We're sure all the products are worth the wait. Thanks for your patience!

Bachmann Trains

Please see link below:

http://www.bachmanntrains.com/home-usa/dwg/dwgs/Bachmann_Rail_Truck_Gear_Repair.pdf

Please see link below.

http://www.bachmanntrains.com/home-usa/dwg/dwgs/Bachmann_RailBusGearRepair.pdf

Please use link below for illustrated instructions.

http://www.bachmanntrains.com/home-usa/dwg/dwgs/Bachmann_DavenportGearRepair.pdf

Please use link below.

http://www.bachmanntrains.com/home-usa/dwg/dwgs/Bachmann_ClimaxGearRepair.pdf

And to be clear, the new metal trucks will not fit the older Climaxes.

The 15.50" radius curved track should be available in another 2 weeks or so. 

Bachmann Trains

We're sorry you were misinformed by someone that you can only order parts online. You can certainly order parts by phone. Please call 800-356-3910 and ask for the parts department, not the customer service department. There are trucks available for the Large Scale Climax. We are sorry for any inconvenience caused by your original phone call.

Bachmann Trains