Quote from: Atlantic Central on April 08, 2008, 03:28:12 PM
Geezer,
Have you tried the 800 number? I know it can be hard to get through on it.
Many have had luck calling the regular office nymber, but the contact page now asks that you not do that for customer service issues.
How old is your Climax? while they are not in current production, they are not that old. I would box it up and send it in. It does take 4-6 weeks for them to do their thing, but I have always had a good result in the end. often locos are simply replaced, no questions asked.
As for Ebay, personally I am very selective about who from and what I buy on there. with places like Trainworld selling Bachmann at super low prices, why mess with Ebay?
Sheldon
Recent discussion on this forum on returning a Climax is that you will likely get a Shay in return as the Climax is no longer in production and it appears parts are few.
As far as e-bay goes, yes shop around but I would recommend that before you purchase check out the thefavoritespot site. An authorized Bachmann dealer with great prices.
http://cgi.ebay.ca/BACHMANN-SPECTRUM-HO-3-TRUCK-SHAY-TRAIN-UNLETTERD-81907_W0QQitemZ190212374864QQihZ009QQcategoryZ19132QQcmdZViewItemQQ_trksidZp1713.m153.l1262