Thanks for your response. I guess I should have added that the train doesn't run ![Smiley :)](https://www.bachmanntrains.com/home-usa/board/Smileys/default/smiley.gif)
Turns out the controller is bad, or at least flaky. Regardless if its connected to the track or not sometimes it comes on and sometimes not.
I called customer service and they were absolutely great. Even tho the controller was working at that moment they recommended I swap it out and they followed up with phone calls and emails plus got it out right away. Very impressive.
![Smiley :)](https://www.bachmanntrains.com/home-usa/board/Smileys/default/smiley.gif)
Turns out the controller is bad, or at least flaky. Regardless if its connected to the track or not sometimes it comes on and sometimes not.
I called customer service and they were absolutely great. Even tho the controller was working at that moment they recommended I swap it out and they followed up with phone calls and emails plus got it out right away. Very impressive.