I'm trying to find the part number of the Bachmann N scale doodlebug #m-32 UP.  I will be trying to order some motor brushes & springs and if that isn't possible then a new motor.  I looked already parts and service area but no luck.  I guess if it isn't being made anymore then it would be listed in that area or anyother area for that matter.  So, I'm going to call but I need the part no.  of the doodlebug so I can at least sound intelligent to the service person.

Very frustrated in getting a reply from service.  I've emailed left multiple messages on answer machines.  I've tried various departments trying to find out the status of my repair, which I mailed to Phila. the end of October.  Here it is almost mid January and not a word.  I did get one brief insolent answer that it went into the "system" and should be out in 6 weeks. Giving that is 6 workweeks I figured roughly December 14th.  Well it has come and gone and I haven't been able to raise anybody since.  I waited till after the holidays plus a week and tried again today Jan. 12th.  Left a message at the status of repair phone line and the supervisor's phone line.  I finally gave up leaving messages when I tried the option to speak to an operator and got another bleeping answering machine.  I tried to consider lunch hours and worked around those but all to no avail.  If Mr. Bach Man is an employee and reviews this post would you PLEASE!!!!! check on repair order number 65746.  Thanks for any assistance that could be given.