When is Bachmann going to start shipping again?

[armorsmith]

I have an order with a mail order company since the end of August. Their advertisement stated that the items would ship the end of September.  I called them last week and they informed me that Bachmann had not shipped to them, and they had no anticipated shipping information from Bachmann.

What's the story?

[Pacific Northern]

What items are you referring to?

[armorsmith]

Trucks, couplers (1:20.3) and the road pilot for my K-27.

[az2rail]

I don't know about the trucks and couplers, but I see the road pilot is available on ebay, so I would wonder about the place you are dealing with.

Bruce

[the Bach-man]

Dear Armorsmith,
Please contact the service department to see what parts are available.
Thanks!
the Bach-man

[adari]

One of the hobby shops i go to orered the set with th k4 in it a couple years ago. still havent gotten it! also bachmann had just shipped all new stuff about a month ago. lots of good stuff with that order but no k4 set

[Paul M.]

One of the hobby shops i go to orered the set with th k4 in it a couple years ago. still havent gotten it! also bachmann had just shipped all new stuff about a month ago. lots of good stuff with that order but no k4 set

Start a new thread.

[armorsmith]

Mr Bach Man

Your answer to contact service is a dodge of the question.

First, if I could contact the service department I might not have posted here. Emails to the service department, as evidenced by posts here and on every other forum I am a member of, your service department does not answer them.  As far a telephone calls are concerned, their hours of operation are rather restrictive. I live in the central time zone, I get off work at 3:00pm (4:00 pm eastern), and by the time I drive home I am told the service department has closed for the day. My place of employment is very restrictive on telephone usage so daytime sitting on the hold (IGNORE) button is not a option.

How about a simple answer to the question asked.

[richG]

First of all, the stuff is made in China That in itself is an issue. Apparently you have never tried selling a supposed made American product this is really made in China. Maybe Athearn has to make sure it is Melamine free. 

Rich