Parts Ordering - Crashing error messages

[Pacific Northern]

Mr. B. When I try to order  a part from the Bachmann Parts section I can log in, identify the item the Product Code: H11409 ( the two HO trucks with the electrical contacts and washer and screws) When I complete the order I get an error message.

I have tried to contact the service department but I only receive the standard message of sending the item in for repair and the associated costs. There is no need to send the engine in for repair. I just need to be able to order the parts.

I replied to the e-mail from your service department as it is obvious that they missed the part of what I need. An electrical contact for one of the tender trucks.

[Yampa Bob]

This new site format has been crashing my computer every day. I need to order some parts, but after hearing all the problems I will just do without.

[pdlethbridge]

have you tried sites like tower hobby or wholesale trains?

[Pacific Northern]

pdlethbridge

Why would I order specific Bachmann parts from Tower Hobby or Wholesale Trains?