Bachmann service

[robert]

This may sound like I'm just having a whinge but I feel as though I must be living on another planet rather than just over the water in Australia.

I sent my first email requesting a new motor for a locomotive I want to repair for a customer back in either late October or early November '07.
I then posted a request for help on this board on November 23 after sending four emails with no answer.
One of the members suggested I email Bridget.
After a couple of tries I recieved an answer on November 28 saying the motor was available.
I then emailed her about payment but got no answer.
On Dec 12 I asked for help again on the message board and The Bach man
kindly offered to pass on my request to the right people.
I got an answer on Dec 14 about payment.
I sent my credit card numbers on Dec 14 and recieved a reply on Jan 2 (08) with the message thanking me and parts would be sent ASAP.
It is now the middle of February and I have heard nothing, I might add that I sent an email reqesting an update on Jan 2, no reply of course.
Anyone got any suggestions?
I think I have been quite patient.
Robert
 

[SteamGene]

Sounds like the After Christmas rush has trampled your before Halloween request.
Gene