difficulty finding parts for NORTHERN 4-8-4 & 52'TENDER

[gordox]

Hi to all out there,I am trying to find spare parts for my N SCALE NORTHERN 4-8-4 & 52' TENDER.I am looking for P/No 9790 DRIVE WHEEL SET,9791 GEAR SET,9792 COMPLETE CYLINDER & VALVE GEAR ASSY.Even if someone has second hand parts I would be very happy.I have two locos with split drive gears.Any help would be greatly appreciated.Thanks in advance.

[the Bach-man]

Dear Gordox,
Please contact the parts department.
Thanks!
the Bach-man

[duta]

I got an Empire Builder set today with the Norther 4-8-4 & 52' tender, and the draw bar was broken, separating the tender from the locomotive.

It appears to be listed in your parts store here: https://estore.bachmanntrains.com/index.php?main_page=product_info&cPath=70_119&products_id=361
(this matches what I can see of the two pieces)

However, it is out of stock. Do you know when it is going to be back in stock?
Alternatively, what is the process for getting a replacement part, or a replacement locomotive set?

Thanks,
duta