Do I need an RMA? Need service for 4-8-2 J class Heavy and 2-6-6-2 H-5

[digitalgriffin]

Before I return these to Bachmann for service, I was wondering if I needed an RMA number from them.

[SteamGene]

RMA?  BTW, it's a J2, the J1, the original Mountain, was not a USRA Mountain.
Merry Third Day of Christmas. 

[digitalgriffin]

RMA?  BTW, it's a J2, the J1, the original Mountain, was not a USRA Mountain.

Yep.  I know it's a J-2.  I didn't know that ommiting the version # automatically made it a J-1.  I guess I learned something new today.   

RMA = Return Murchandise Authrization.  It's a number they give you that's usually attached to some file at the company that says "we are prepared to accept this for XYZ."  You usually mark it outside the box.

[SteamGene]

The important part is that Bachmann will honor the warranty.  If you have a sales slip showing you have owned the locomotives for less than a year, your cost is postage.  So if you have problems you can't solve, send them back to Bachmann.
Especially with the C&O, letter and number are very important.  The J class covered three wheel arrangements, two actual and one in plans - 4-8-2, 4-8-4, and 4-8-6. The H class also covered three wheel arrangements - 2-6-6-2, 2-8-8-2, and 2-6-6-6.  The K class covered both 2-8-2s and 2-8-4s
Merry Third Day of Christmas.
Gene

[the Bach-man]

Dear DG,
It's always a good idea to call the service department before returning a loco. They'll tell you how to go about it and know what's up when your loco arrives.
Happy New Year!
the Bach-man