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Brand new Bachmann freight car missing wheel

Started by quark51, October 23, 2019, 02:11:28 AM

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quark51

I bought a couple of new Bachmann freight cars recently and one of them had a missing wheel, will Bachmann replace the missing wheel if I contact customer service?


Len

Did you check the box for the missing wheels? I've purchased freight cars from several vendors, including Bachmann, that had wheels pop out of the truck during shipping. It was a simple matter to replace them once I located them in the box.

Len
If at first you don't succeed, throw it in the spare parts box.

quark51


the Bach-man

Dear Quark,
Call service- we'll take care of it.
Have fun!
the Bach-man