power problem

[mos2kfxd]

After 40 years without trains I have bought a NEW starter train set (Super Chief).  Unfortunately, I can't get it to run.  Should the the red indicator light on power pack come on when plugged in? ... or only after track is hooked up to power pack. Mine has yet to light up.

[Hunt]

The red indicator light on power pack should come on when plugged in.

Return entire set to the source where you purchased it for replacement. 

[mos2kfxd]

Not intending to be a troll , but is this what I can expect from Bachmann products?  The trains I ran in the 70's (just a small set-up) were Bachmann.

[Hunt]

If you have the N scale set Click Here to view Bachmann product video. Note the power pack light comes on when the speed control knob is turned to on.

[jbrock27]

To help answer your question, what scale are you interested in mos?

[Bucksco]

Your product is covered by a lifetime limited warranty. If you think there is something wrong your first step is to contact the retailer you purchased it from. If this is not possible contact the Bachmann service department and they will be happy to work with you to fix any problem
http://www.bachmanntrains.com/home-usa/service.php
Bachmann stands behind its products and will do everything possible to help you.