Props to Bachmann service dept

[BaltoOhioRRfan]

Years ago my RF16 Shark A unit fried its PCB board(my fault, ran it over a point set against it) and decided Sunday to order a new one and install it. Welp, got it 3 days later and was a bit dissapointed the wires needed to be soldered(I'm still learning that skill). I saw that the bored had solder on it and went ahead with the repair myself.

Thanks again Bachmann for the fast service and unexpected help(with solder on the board).

[DAVE2744]

They really do have their act together.  I placed a recent order to part dept. Received three emails advising order receipt, order being picked, and order shipped.  3 days total.  Terrific.  Also sent engine in for a very sporadic problem. Actually received a phone call to discuss problem. They couldn't duplicate problem and offered to send a replacement anyway. Even gave me a choice as to what shell I would like.  Again, terrific. Bachmann Service and Parts - Well Done !