Logging in to 'Bachmann repair Dept.' Problem !!

[MarkInLA]

Hi, I have two HO steam I need to ship to you for repair. When I log into 'repair' the blue form on page asks for item number. On right it says " To find item no. click on type of item and go to it to obtain this Number". I do that ("HO STEAM"), find picture of my 2-6-0 and my 2-8-0 but there is NO item number visible anywhere adjacent to the engines ! How do we request a repair when we don't know  ' item number ' for it/them ?!!! Leave alone not all road names are shown (though this is probably  ???a moot point ).   Mark

[Bucksco]

Give the service department a call at (215) 533-1600 and ask for the service manager.

[MarkInLA]

Give the service department a call at (215) 533-1600 and ask for the service manager.

Thanks ! Will do ....Mark