Bachmann Repairs Ez-Command

[bfelix]

I must say it was a little disappointing to find out when I called Bachmann about my Ez-Command Controller that was broke and sent in to have it replaced because they don't repair them that they told me it would be 4 weeks. Now my problem is this is not a repair it is a replace. Why would it take 4 weeks to get back on a replace? Just a little disappointed I guess that we have to wait to be able to control each individual train....
Has anyone else had this problem? They could not even tell me if they had it, but it has been at Bachmann for over a week now...