3 Truck Climax troubles....

[Archertl]

I purchased this three truck Climax new in July 2012. I have been very impressed with this locomotive until today. The front truck keeps jamming up. I have taking the gear box apart and cleaned and inspected all the gears. Nothing looks like it is wrong to me. All I can figure is the gear attached to the drive shaft some how become crooked. I not sure what to do at this point. 

[Archertl]

click to view the video

[Geared Steam]

Send it in to Bachmann for warranty repairs, instructions are here.

http://www.bachmanntrains.com/home-usa/service_2010.php

Pretty rare to see issues with the 3 truck.