Sent in a Henry, got an American loco back

[TheFattHatt1943]

Dear Bach-Man,

Back in January, I sent in Henry, as his middle wheel and a few other items needed to be repaired. His tender did not need fixing, so I didn't send that in with him.

Today, I received back, no Henry, but an American tender locomotive. I'm a bit confused at this.

[Bucksco]

Contact the service department and they will take care of you.