My Train Set isn't coming...

[Cupix the Azelf]

Hi, I'm Australian.Nearly 3 weeks ago, I ordered a Thomas & Friends Fun with Freight Train Set and a Bachmann Douglas model.

Since then, I was told the train set was shipped but it hasn't come yet. I emailed the company telling them I haven't got either of them yet. I got a reply saying that I should ring them up, but right now I'm at school. If that doesn't work, I will be sending them another message.

Anyone had these problems before? If you did and had it solved, please give some advice.

[branmas]

Well I'm Ozzie too, and I brought a Bachmann Henry, Bachmann Bill and Ben, Bachmann Cranky and Bachmann Raisers and won them all( well, actually, my Mum did ) and only the Bachmann Raisers came. And I brought them off australian ebay and the account my Mum used has been deleted( kinda, or something like that) because she didn't pay for something in time. I would suggest it's just taking a long time to get here because of where it came from.

[ThomasFan247]

Yeah, the warehouse is in Pennsylvania (or am I wrong? I know Bachmann Industries is located in Pa, but I'm not sure about the warehouse), so it may take a while.

[BillingsRR]

Bachmann's HQ is in Philly. I do not know if they have a warehouse in or near Philly, but it would make sense.

I have ordered things from China, Brazil, Chillie (Sorry if I spelled that wrong), and many other far away places, and it just takes time.

[Cupix the Azelf]

Ok, I see now.

My mum's going to call them soon about the order.

My Bachmann Douglas model is still on preorder and its already out... how do I make sure it'll be shipped? Do Australians have to wait?

[Jim Banner]

Don't despair.  I live in Canada and things from the USA often take more than three weeks to get here.  I know it is hard to be patient when waiting for something new for the railway - it still happens to me and I graduated from high school over 50 years ago.

Jim

[Cupix the Azelf]

I'm really starting to worry, I've waited long enough and Bachmann is false advertising.

[Anthony P2]

not really. things take time, especially something to get from here to Australia. when i ordered my Great Waterton buildings from Frontline Hobbies it took it usally takes between 1-4 weeks, depending on the size of the package. btw, my Post Office and Ben's Books arrived yesterday! i might post pictures.

[Cupix the Azelf]

not really. things take time, especially something to get from here to Australia. when i ordered my Great Waterton buildings from Frontline Hobbies it took it usally takes between 1-4 weeks, depending on the size of the package. btw, my Post Office and Ben's Books arrived yesterday! i might post pictures.

No need to worry! My Train set came yesterday! But the only problems are they only go in one direction and stop when I switch to the other...

Also, Bachmann Douglas hasn't arrived yet but I got a message saying it has been released.

[sunhuntin]

your douglas shouldnt be too far away. a guy i know preordered two sets from two different places and both just arrived earlier this week. new zealand isnt far from aussie.

[branmas]

I hope my Donald gets here soon!

[Cupix the Azelf]

...and now I wait. *insert Jeopardy theme here*