Loc

[bob c]

   I sent a loc. to you a week before Xmas to be repaired and I am wondering if you received it yet?
           Bob C

[ACY]

It would probably be best to call the service dept. or email them if you can contact them that way, plus they have no way of knowing who you are currently.

[the Bach-man]

Dear Bob,
Please contact service with a little more detailed information tomorrow.
Happy Holidays!
the Bach-man