EZ Command Dynamis

[Geoffrey01]

My Dynamis has been working ok since I bought it 6 months ago.  However, in the last 2 days it has become difficult to control the speed, so I have tried going into menu-  but the menu items jump from one to the other every second. I cannot stop the menu at any one particular item.  I reset the Dynamis to to factory reset by luck. However, still got the same problem.  I cannot even write the loco address etc. 

I thought resetting it to the factory default would fix the problem not so. Where do I go from here?

[the Bach-man]

Dear Geoff,
Have you replaced the batteries?
if you continue to have problems, contact Service.
Happy Holidays!
the Bach-man

[Geoffrey01]

I have new batteries and this has not fixed the problem.  I did a little 5 second movie of the problem if you wish to view:

files.me.com/geoffreyhardwick/t573l4

So if I can't fix the problem and have to get service, where is the best contact with me living in Canberra, Australia?

Geoff

[simkon]

If you need to contact service the best way would be to call [Exit Code]-1-215-533-1600.

[the Bach-man]

Dear Geoff,
Return it to your dealer or contact Jonathan Zimbler Associates.
Happy Holidays!
the Bach-man

[hotrainlover]

Is it possible one of the buttons are stuck.....   Causing it to rotate through the menu?  Make sure that there is not a short on your programming track, (or Main) if you were programming a loco, when it started.