HO Class B, 2-truck Climax parts

[Ken Huck]

While perusing the "parts department" last week I noticed the availability of
drive-train parts and gears, etc. for the subject loco.  I sent and E-mail ordering the parts on the 30th of November.  That afternoon, I received a
status "confirmation of receipt" E-mail.  The following day (early A.M.) I received a status "update" from 'confirmation' to 'picking/packing'.  That afternoon I received another status update from 'picking/packing' to 'shipped'.
Now all I had to do was wait for the good ol' snail-mail to arrive...got it today !
Less than a week after ordering.  Even taking into considering of the massive blizzard that hit the Northeast last week, even the USPS did a good job.
Thanks Backmann for have a top of the line parts/shipping/customer notification department.

Ken Huck