Shipping dates

[DALERUK]

Bachmann,
I sent in my non working dynamic unit in to bachmann and was told that a replacement would be shipped out. How long before it ships out I have live without my trains way to long now. 

[ABC]

I suggest calling the service department at 800-356-3910 and they should be able to tell you.

Contacting Service
Orders, repair inquiries, or general inquiries may be sent to:
Bachmann Customer Service
1400 East Erie Avenue
Philadelphia, PA 19124
Fax: 215-744-4699
Bachmann's Service Department is available Monday through Friday from 8:00 am to 4:00 pm Eastern Time. Customer Service for all scales can be reached toll free by US and Canadian customers at 800-356-3910.
    * Parts: Ext. 328 or 329
    * Technical Support: Ext.337
    * Repair Status: Ext. 331
    * Customer Service Manager: Ext.304