2-8-0

[jebouck]

Hello,
New guy here, but not new to large scale.
I have a new Bachmann 2-8-0 with a split plastic gear on the driving axle.
Can you tell me how to order a new one, please?
And if you need the broken one returned first?
I don't need to send in the entire loco, because I am familiar with repair and service of all large scale equipment.
Thanks,
John

[lqdsky]

Funny, I posted about the same gear a few days ago. The gear that attached directly to the axel is split on mine too.

If you still have your receipt, then you can have a warranty service. It though would be easier to call the sales dept and order a gear set, and replace it your self.

Remember that you will have more risk of damage to the locomotive during transit to them and back.

[the Bach-man]

Dear John,
Give the service department a call. They'll discuss your options with you.
Have fun!
the Bach-man

[etjensen]

I'm going thru the same problem. Getting resolved slowly...

http://www.bachmanntrains.com/home-usa/board/index.php/topic,7181.0.html